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0800 114 115

Refunds & Returns Policy

Lanilopez offers a 90 day money back refund or replacement if you are not fully satisfied with either Pez-Rez™ or OLE-Up™. In order to receive such refund or replacement you must return all unused or partially used products or used containers and the receipt for such order within 90 days from receipt of your order. This refund policy only applies to individual purchases and Lanilopez reserves its rights to refuse such refund or replacement if it, in its sole discretion considers that you are abusing this refund policy.


Website owner information

Lanilopez owns and operates this website:, and is located in New Zealand. Contact Details You can contact us in the following ways:


  1. By phone 0800 114 115 or (09) 378 8334 within New Zealand or +64 9 378 8334 outside of New Zealand.
  2. By post at
    PO Box 147-428
    Auckland 1144
  3. By email at